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Executive Consultants

Greg Voss Regional Vice President

Greg Voss serves as Regional Vice President (RVP) of HealthTech Management Services where he provides ongoing consultation to senior leadership at hospitals located in the midwestern and northeastern United States. Voss has more than 30 years of healthcare administration experience including the past 20 years with HealthTech Management Services (formerly Brim Healthcare). Previously, he served as Executive Vice President and CEO at St. Anthony’s Memorial Hospital in Effingham, Illinois. Voss earned a Master’s degree in Business Administration from Loyola University and a Bachelor’s degree from St. Ambrose University. He is also a Fellow of the American College of Healthcare Executives.

Michael Lieb Vice President, Interim Services

Michael Lieb serves as a consultant to hospital and physician owned medical practices nationwide. He brings more than 20 years of healthcare experience to his role providing operational and organizational guidance to healthcare organizations. He has served as CEO in health systems of all types; large community hospitals, public hospital districts, critical access hospitals, and has held senior leadership positions in large academic group practices. Lieb earned a Master’s Degree in Healthcare Administration from Trinity University in San Antonio, and holds a Bachelor’s Degree in Marine Biology from Rice University in Houston. He is a Fellow in the American College of Healthcare Executives, and is a member of the Medical Group Management Association.

Kevin Stringer Associate Vice President

Kevin Stringer serves as Associate Vice President (AVP) of HealthTech Management Services where he provides ongoing consultation to hospital CFOs in the midwestern and northeastern United States. Stringer has more than 30 years experience in healthcare financial management. Previously, he served as CFO at Mercy Center Health Services in Watertown, New York. He also served as CFO for several hospitals in North Carolina. Stringer earned his Masters degree in Business Administration and Finance and his Bachelors degree in Accounting from Fordham University in Bronx, New York. He is also a member of the Healthcare Financial Management Association.

John Freeman Associate Vice President

John Freeman serves as Associate Vice President (AVP) of HealthTech Management Services where he provides ongoing consultation to hospital CFOs in the southern and western regions of the United States. Freeman has more than 25 years experience in healthcare financial management, including previously serving as AVP of Finance for Ardent Health Services where he oversaw medical surgical hospitals and physician practices. He has also served as CFO for hospitals located in Florida and West Virginia. Freeman earned his Masters degree in Business Administration from Berry College and a Bachelors degree in Business Administration/Accounting from Kennesaw College. He is also a Certified Public Accountant.

Diane Bradley Regional Chief Clinical Officer

Diane Bradley, PhD, RN, NEA-BC, CPHQ, FACHE, FACHCA, serves as Regional Chief Clinical Officer at HealthTech Management Services. Bradley has more than 30 years clinical management experience having previously served in leadership positions in acute-care, long-term and behavioral healthcare facilities. In the past, she also served in the U.S. Army as Chief Nurse of a 400-bed field hospital and large Army Medical Centers. Bradley earned a Doctorate in Healthcare Administration from Baylor University; a Master’s degree in Nursing Administration from St. John Fisher College; a Master’s degree in Public Administration from SUNY Brockport; a Bachelor’s degree in Nursing from Alfred University; a Bachelor’s degree in Psychology from the University of Rochester; and a Diploma in Healthcare Administration from Baylor University in Fort Sam Houston. She is also Certified in Nursing Administration, Advanced through the American Nurses Credentialing Center and a Licensed Nursing Home Administrator in New York State. In 2010 and 2011, Bradley became a Baldrige Examiner. She is also a Fellow of the American College of Healthcare Executives and the American College of Health Care Administrators. Bradley is currently serving as the President of the New York Organization of Nurse Executives.

Carolyn St. Charles Regional Chief Clinical Officer

Carolyn St. Charles, RN, MBA, brings over 30 years experience to her role at HealthTech Management Services. As Regional Chief Clinical Officer, St. Charles provides consultation and resources that promote evidence-based care, quality and patient safety, and operating efficiencies. Previously, she held progressively more responsible positions at Overlake Hospital in Bellevue, Washington, including Director of Medical-Surgical Nursing, Senior Vice President of Patient Care and Vice President of Strategic Services. St. Charles earned her Master’s degree in Business Administration from the University of Washington and a Bachelor’s degree in Nursing from Northern Arizona University. She is also a member of the American Organization of Nurse Executives and The Case Management Society of America.

Sue Murphy Executive Director Supply Chain

Sue Murphy provides customer support to HealthTech’s client hospitals regarding Group Purchasing Organization (GPO) and supply chain, including pricing, vendor representative support, new contracts and new opportunities for savings. She also provides consultation to hospital Materials Managers regarding supply issues. Murphy has served over 30 years in the healthcare industry including previous service with the American Hospital Association (AHA) and the Tennessee Hospital Association Solutions Group. Murphy earned a Bachelor’s degree from the University of Illinois and is a Member of the AHA’s Association for Healthcare Resource and Materials Management.

Julie Haynes Senior Consultant, Strategic Planning

Julie Haynes provides strategic planning services and consultation in preparing market assessments, physician supply and demand analysis, medical staff development plans, and strategic retreat planning and facilitation. Previously, she served as Regional Marketing Director for Community Health Systems based in Franklin, Tennessee. She also served as Marketing Director for HCA’s Skyline Medical Center in Nashville, Tennessee. Haynes earned a Bachelor’s degree in Business Administration from Texas A&M University.

Joy Smith Senior Consultant, Revenue Cycle

Joy Smith provides ongoing consultation to Business Office Directors and CFOs regarding revenue cycle operations process improvements. In her role, she can provide on-site reviews as requested as well as a monthly review of revenue cycle metrics. Smith provides specialized knowledge regarding RAC, reimbursement and other revenue cycle operational issues. Previously, Smith served as an independent consultant for LifePoint hospital system and HCA hospital system, both located in Nashville, Tennessee. She has also partnered as an advisor and as a Business Office Director at many community hospitals. Smith earned a Computer Science degree from Electronic Computer Programming Institute.

Faith Jones Director of Care Coordination and Lean Consulting

Faith M Jones, MSN, RN, NEA-BC, began her healthcare career in the US Navy over 30 years ago. She has worked in a variety of roles in clinical practice, education, management, administration, consulting, and healthcare compliance. Her knowledge and experience spans various settings including ambulance, clinics, hospitals, home care, and long term care.  In her leadership roles she has been responsible for operational leadership for all clinical functions including multiple nursing specialties, pharmacy, laboratory, imaging, nutrition, therapies, as well as administrative functions related to quality management, case management, medical staff credentialing, staff education, and corporate compliance. She has held a variety of leadership positions in the profession of nursing currently serving as a Director at Large on the American Nurses Association Board of Directors and the Chair of the ANA-PAC. Ms Jones received her initial nursing degree from Ventura College in Ventura California, an undergrad degree in nursing from the University of Wyoming, and her graduate degree in nursing administration and education from the University of Phoenix. She currently holds a certification from the American Nurses Credentialing Center as a Nurse Executive Advanced and certifications as a LEAN reView Instructor and Green Belt in Healthcare from LEAN Healthcare West.

Cheri Benander Director of Compliance & LTC Consulting Services

Cheri Benander, MSN, RN, NHA, CHC, NHCE-C, brings over 30 years of experience in various healthcare settings including hospitals, home health, hospice, assisted living, and long term care. Benander has served in a variety of leadership roles including Vice President of Resident Care Services, Nursing Home Administrator, Interim Chief Nursing Officer, Director of Home Health and Hospice, Privacy Officer and Compliance Officer. Benander received her basic nursing education from Fort Scott Community College and a Bachelor’s Degree and Master’s Degree in Nursing from the University of Phoenix. Benander is a Certified Healthcare Compliance professional through the HealthCare Compliance Association and received a certification in Nursing and Healthcare Education from the University of Phoenix. She is licensed as a Registered Nurse in Wyoming, Kansas and Missouri and as a Nursing Home Administrator in Wyoming. Benander is also a member of the Healthcare Compliance Association.