Carolyn St. Charles, RN, MBA, brings over 30 years experience to her role at HealthTech Management Services. As Regional Chief Clinical Officer, St. Charles provides consultation and resources that promote evidence-based care, quality and patient safety, and operating efficiencies. Previously, she held progressively more responsible positions at Overlake Hospital in Bellevue, Washington, including Director of Medical-Surgical Nursing, Senior Vice President of Patient Care and Vice President of Strategic Services. St. Charles earned her Master’s degree in Business Administration from the University of Washington and a Bachelor’s degree in Nursing from Northern Arizona University. She is also a member of the American Organization of Nurse Executives and The Case Management Society of America.
Cheri Benander, MSN, RN, NHA, CHC, NHCE-C, brings over 30 years of experience in various healthcare settings including hospitals, home health, hospice, assisted living, and long term care. Benander has served in a variety of leadership roles including Vice President of Resident Care Services, Nursing Home Administrator, Interim Chief Nursing Officer, Director of Home Health and Hospice, Privacy Officer and Compliance Officer. Benander received her basic nursing education from Fort Scott Community College and a Bachelor’s Degree and Master’s Degree in Nursing from the University of Phoenix. Benander is a Certified Healthcare Compliance professional through the HealthCare Compliance Association and received a certification in Nursing and Healthcare Education from the University of Phoenix. She is licensed as a Registered Nurse in Wyoming, Kansas and Missouri and as a Nursing Home Administrator in Wyoming. Benander is also a member of the Healthcare Compliance Association.
Faith M Jones, MSN, RN, NEA-BC, began her healthcare career in the US Navy over 30 years ago. She has worked in a variety of roles in clinical practice, education, management, administration, consulting, and healthcare compliance. Her knowledge and experience spans various settings including ambulance, clinics, hospitals, home care, and long term care. In her leadership roles she has been responsible for operational leadership for all clinical functions including multiple nursing specialties, pharmacy, laboratory, imaging, nutrition, therapies, as well as administrative functions related to quality management, case management, medical staff credentialing, staff education, and corporate compliance. She has held a variety of leadership positions in the profession of nursing currently serving as a Director at Large on the American Nurses Association Board of Directors and the Chair of the ANA-PAC. Ms Jones received her initial nursing degree from Ventura College in Ventura California, an undergrad degree in nursing from the University of Wyoming, and her graduate degree in nursing administration and education from the University of Phoenix. She currently holds a certification from the American Nurses Credentialing Center as a Nurse Executive Advanced and certifications as a LEAN reView Instructor and Green Belt in Healthcare from LEAN Healthcare West.
John Freeman serves as Associate Vice President (AVP) of HealthTech Management Services where he provides ongoing consultation to hospital CFOs in the southern and western regions of the United States. Freeman has more than 25 years experience in healthcare financial management, including previously serving as AVP of Finance for Ardent Health Services where he oversaw medical surgical hospitals and physician practices. He has also served as CFO for hospitals located in Florida and West Virginia. Freeman earned his Masters degree in Business Administration from Berry College and a Bachelors degree in Business Administration/Accounting from Kennesaw College. He is also a Certified Public Accountant.
Joy Smith provides ongoing consultation to Business Office Directors and CFOs regarding revenue cycle operations process improvements. In her role, she can provide on-site reviews as requested as well as a monthly review of revenue cycle metrics. Smith provides specialized knowledge regarding RAC, reimbursement and other revenue cycle operational issues. Previously, Smith served as an independent consultant for LifePoint hospital system and HCA hospital system, both located in Nashville, Tennessee. She has also partnered as an advisor and as a Business Office Director at many community hospitals. Smith earned a Computer Science degree from Electronic Computer Programming Institute.
Julie Haynes provides strategic planning services and consultation in preparing market assessments, physician supply and demand analysis, medical staff development plans, and strategic retreat planning and facilitation. Previously, she served as Regional Marketing Director for Community Health Systems based in Franklin, Tennessee. She also served as Marketing Director for HCA’s Skyline Medical Center in Nashville, Tennessee. Haynes earned a Bachelor’s degree in Business Administration from Texas A&M University.
Kevin Stringer serves as Associate Vice President (AVP) of HealthTech Management Services where he provides ongoing consultation to hospital CFOs in the midwestern and northeastern United States. Stringer has more than 30 years experience in healthcare financial management. Previously, he served as CFO at Mercy Center Health Services in Watertown, New York. He also served as CFO for several hospitals in North Carolina. Stringer earned his Masters degree in Business Administration and Finance and his Bachelors degree in Accounting from Fordham University in Bronx, New York. He is also a member of the Healthcare Financial Management Association.
Michael Lieb serves as a consultant to hospital and physician owned medical practices nationwide. He brings more than 20 years of healthcare experience to his role providing operational and organizational guidance to healthcare organizations. He has served as CEO in health systems of all types; large community hospitals, public hospital districts, critical access hospitals, and has held senior leadership positions in large academic group practices. Lieb earned a Master’s Degree in Healthcare Administration from Trinity University in San Antonio, and holds a Bachelor’s Degree in Marine Biology from Rice University in Houston. He is a Fellow in the American College of Healthcare Executives, and is a member of the Medical Group Management Association.
Peter Goodspeed is an accomplished healthcare executive recruiter having more than twenty-five years of executive search experience. With his wealth of knowledge, Goodspeed is a proven recruiter when your hospital is searching for a knowledgeable and experienced healthcare professional whether for an interim or permanent engagement. Prior to joining HealthTech, Goodspeed worked in various industries as an executive recruiter and spent many years with Witt/Kieffer Ford Hadelman & Lloyd, one of the largest healthcare search firms in the country. His clients included community hospitals, academic medical centers, hospital systems, HMOs and medical group practices across the country.
Sue Murphy provides customer support to HealthTech’s client hospitals regarding Group Purchasing Organization (GPO) and supply chain, including pricing, vendor representative support, new contracts and new opportunities for savings. She also provides consultation to hospital Materials Managers regarding supply issues. Murphy has served over 30 years in the healthcare industry including previous service with the American Hospital Association (AHA) and the Tennessee Hospital Association Solutions Group. Murphy earned a Bachelor’s degree from the University of Illinois and is a Member of the AHA’s Association for Healthcare Resource and Materials Management.