Faith M Jones, MSN, RN, NEA-BC, began her healthcare career in the US Navy over 30 years ago. She has worked in a variety of roles in clinical practice, education, management, administration, consulting, and healthcare compliance. Her knowledge and experience spans various settings including ambulance, clinics, hospitals, home care, and long term care. In her leadership roles she has been responsible for operational leadership for all clinical functions including multiple nursing specialties, pharmacy, laboratory, imaging, nutrition, therapies, as well as administrative functions related to quality management, case management, medical staff credentialing, staff education, and corporate compliance. She has held a variety of leadership positions in the profession of nursing currently serving as a Director at Large on the American Nurses Association Board of Directors and the Chair of the ANA-PAC. Ms Jones received her initial nursing degree from Ventura College in Ventura California, an undergrad degree in nursing from the University of Wyoming, and her graduate degree in nursing administration and education from the University of Phoenix. She currently holds a certification from the American Nurses Credentialing Center as a Nurse Executive Advanced and certifications as a LEAN reView Instructor and Green Belt in Healthcare from LEAN Healthcare West.
John Freeman serves as Associate Vice President (AVP) of HealthTech Management Services where he provides ongoing consultation to hospital CFOs in the southern and western regions of the United States. Freeman has more than 25 years experience in healthcare financial management, including previously serving as AVP of Finance for Ardent Health Services where he oversaw medical surgical hospitals and physician practices. He has also served as CFO for hospitals located in Florida and West Virginia. Freeman earned his Masters degree in Business Administration from Berry College and a Bachelors degree in Business Administration/Accounting from Kennesaw College. He is also a Certified Public Accountant.
Joy Smith provides ongoing consultation to Business Office Directors and CFOs regarding revenue cycle operations process improvements. In her role, she can provide on-site reviews as requested as well as a monthly review of revenue cycle metrics. Smith provides specialized knowledge regarding RAC, reimbursement and other revenue cycle operational issues. Previously, Smith served as an independent consultant for LifePoint hospital system and HCA hospital system, both located in Nashville, Tennessee. She has also partnered as an advisor and as a Business Office Director at many community hospitals. Smith earned a Computer Science degree from Electronic Computer Programming Institute.
Kevin Stringer serves as Associate Vice President (AVP) of HealthTech Management Services where he provides ongoing consultation to hospital CFOs in the midwestern and northeastern United States. Stringer has more than 30 years experience in healthcare financial management. Previously, he served as CFO at Mercy Center Health Services in Watertown, New York. He also served as CFO for several hospitals in North Carolina. Stringer earned his Masters degree in Business Administration and Finance and his Bachelors degree in Accounting from Fordham University in Bronx, New York. He is also a member of the Healthcare Financial Management Association.
Sue Murphy provides customer support to HealthTech’s client hospitals regarding Group Purchasing Organization (GPO) and supply chain, including pricing, vendor representative support, new contracts and new opportunities for savings. She also provides consultation to hospital Materials Managers regarding supply issues. Murphy has served over 30 years in the healthcare industry including previous service with the American Hospital Association (AHA) and the Tennessee Hospital Association Solutions Group. Murphy earned a Bachelor’s degree from the University of Illinois and is a Member of the AHA’s Association for Healthcare Resource and Materials Management.