Date: Monday – April 17, 2017
12:00 – 1:00 p.m. CDT
Presenter: Diane Bradley, Regional Clinical Officer
Summary and Objectives
A common denominator for the last 50 years is that hospitals and healthcare organizations can operate successfully with healthy margins, provide value to their respective communities, and do this without many changes. The winds of change are now driving the imperative for innovation in order to survive into the future. Patients expect more from healthcare organizations, and as generations need care, the reality is that innovation, collaboration, exceptional customer care and being cost-effective will be the drivers of great success.
Upon completion of the webinar, participants will understand:
- The traditional health care model and how the model may not be effective for the future.
- The concept of health care innovation.
- Two innovative models of care delivery that have been successfully implemented.
Presenter Bio: Credentials include over 35 years of managerial experience in acute and long term care and behavioral health settings, in a variety of leadership positions to include a Chief Nurse in a multihospital system. along with a wealth of administrative experience from serving in the U. S. Army, advancing to a Chief Nurse of a 400-bed field hospital. Specific areas of expertise include conducting organizational assessments, developing innovative approaches to operational challenges, constructing quality metrics to improve customer satisfaction, mentoring and career coaching, working with interdisciplinary groups to realize the importance of teamwork and approaching problem-solving and decision-making in a non-traditional way that encourages and respects each member’s contribution, and to challenge organizations and staff to test traditional norms to continually improve systems and outcomes.
Basic nursing education is from The Nightingale School of Nursing, a Diploma program in Toronto Canada. Bachelor of Science degree in nursing from Alfred University, a Bachelor of Science degree in Psychology from the University of Rochester, a Masters degree in Public Administration from the SUNY at Brockport, a Masters degree in Nursing Administration from St. John Fisher College, and a Ph.D. in Health Care Administration. A diploma in Health Care Administration was earned while in the U.S. Army along with certification as a substance abuse therapist. Added to formal education is Board Certification in Nursing Administration, Advanced (NEA-BC) through the American Nurses Credentialing Center, Health Care Quality (CPHQ) through the Healthcare Quality Certification Commission, Fellow status in the American College of Healthcare Executives (ACHE) and the American College of health Care Administrators (ACHCA) and Baldrige Examiner.