Blog
Through our blog we hope to provide information and insight to assist leadership in the overall strategic direction and execution of operations, particularly as it applies to community healthcare providers.
The Importance of Health Literacy in Rural and Critical Access Hospitals
Posted on January 22, 2020
How well do your patients understand doctor’s orders, prescription labels and disease pamphlets? While various definitions exist, health literacy is widely considered to be the “degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions.”
Recent Changes to Swing-Bed Regulations: Here’s What You Need to Know
Posted on January 16, 2020
Swing beds were first authorized by Congress in 1980. For those keeping count, that was four decades ago! Given the long-standing nature of the program, one might think it would be set in stone by now.
The 2020 Physician Fee Schedule and Care Coordination: What You Need to Know
Posted on January 09, 2020
Advancing the practice of care coordination is a vital part of the Centers for Medicare & Medicaid Services (CMS)’s 2020 Medicare Physician Fee Schedule Final Rule.
How Do Emotionally Intelligent CEOs Handle Power?
Posted on December 19, 2019
Some of history’s best leaders were bold, courageous, focused and insightful. But the power that comes along with being in charge can go unchecked if those qualities aren’t balanced by a set of traits now widely known as emotional intelligence.
Mastering the Building Blocks of Team-Based Care
Posted on December 11, 2019
As more provider organizations embrace team-based care as a way to achieve their value-based care goals and provide a better patient experience, they’re also discovering that successfully implementing team-based care is easier said than done. Siloed information, conflicting cultures, competing interests, breakdowns in communication—these and other barriers can make it difficult for teams to work together in the interest of patient care.
Critical Strategies for Interim Leaders
Posted on December 03, 2019
Interim leadership: It’s a big job, but somebody has to do it. And there’s too much at stake in healthcare today for an interim leader to simply keep the seat warm. It’s not uncommon for hospital boards to charge interim leaders with much more than maintaining the status quo while they search for the next permanent leader.
Cover These Topics When Vetting Revenue Cycle Vendors
Posted on November 21, 2019
The right technology can help your organization optimize reimbursement, streamline disjointed workflows and minimize revenue cycle-related expenses. But with so many different vendors touting their own version of the solution, the vetting and decision-making process can be overwhelming.
Strategic Planning for Hospitals Becomes Critical Amid Change
Posted on November 14, 2019
Where are we now? Where should we be going? How will we get there? And how will we know if we are successful? No matter what the market landscape looks like, these are good questions to ask—and answer—on a regular basis.
Kaizen Events Hold the Key to Quality Improvement
Posted on November 07, 2019
The quality improvement principles of lean are particularly well-suited to the healthcare industry because of their potential to build efficient care pathways that put patients first.
Follow These Tips to Build a More Diverse Leadership Team
Posted on October 30, 2019
When a hospital’s leadership team is diverse, good things happen. A frequently cited McKinsey study focuses on the financial returns of a successful diversity strategy. But in healthcare, it’s about so much more than financial returns.