Blog

Service Lines

Service Lines

Posted on February 15, 2018

The service line model has actually been around for decades, however the emphasis to improve quality, efficiency, customer satisfaction, and alignment between hospitals and physicians suggests that service lines may be resurrected once again to accomplish these improvements.

Are You a Lean Thinker?

Are You a Lean Thinker?

Posted on November 16, 2017

Ever feel pressure to do more with less?  Find yourself questioning why work is done the way it is or how it could be improved?  Looking for ways to empower your colleagues while keeping your customers happy?

November 11: 2018 National Patient Safety Goal Update

November 11: 2018 National Patient Safety Goal Update

Posted on November 16, 2017

The Joint Commission National Patient Safety Goals are published annually for all sites of care accredited by The Joint Commission. Implementing the NPSGs, even if you are not Joint Commission accredited is an ideal way to maintain patient safety. You can access the NPSGs on the Joint Commission web site at no charge.

Population Based Care Coordination

Population Based Care Coordination

Posted on November 14, 2017

Greater emphasis is being placed on creating a model that will work in all settings and places the individual’s needs first. According to AHRQ, “Care coordination involves deliberately organizing patient care activities and sharing information among all of the participants concerned with a patient’s care to achieve safer and more effective care.

Strategies for Addressing Alarm Fatigue

Strategies for Addressing Alarm Fatigue

Posted on October 25, 2017

Alarm fatigue or alert fatigue occurs when one is exposed to a large number of frequent alarms (alerts) and consequently becomes desensitized to them.  Anyone who has worked in a hospital has certainly experienced this.  Even patients can easily become desensitized.

Hand Washing Compliance

Hand Washing Compliance

Posted on October 25, 2017

The Centers for Disease Control and Prevention first released formal written guidelines on handwashing in hospitals in 1975.

Making Patient Safety a Priority

Making Patient Safety a Priority

Posted on October 25, 2017

There are several national organizations that publish patient safety goals including The Joint Commission and the Partnership for Patients.

Understanding Advance Care Planning

Understanding Advance Care Planning

Posted on September 15, 2017

In 1990, the Patient Self Determination Act became law. This law requires that patients are informed of their right to participate in medical decision making for end of life care.

How to Capitalize on a Team Based Approach in Primary Care

How to Capitalize on a Team Based Approach in Primary Care

Posted on August 17, 2017

In the article From Triple to Quadruple Aim: Care of the Patient Requires Care of the Provider, the authors highlight the effects of provider burnout on population health.

Essential Leadership Competencies: Now and Beyond

Essential Leadership Competencies: Now and Beyond

Posted on August 08, 2017

A recent discussion with a CEO and a prospective CEO provided an opportunity to reflect on the competencies for current leaders and strengths needed for the future.