Blog

Essential Leadership Competencies: Now and Beyond

Essential Leadership Competencies: Now and Beyond

Posted on August 08, 2017

A recent discussion with a CEO and a prospective CEO provided an opportunity to reflect on the competencies for current leaders and strengths needed for the future.

5 Steps to Improving Productivity

5 Steps to Improving Productivity

Posted on August 04, 2017

U.S. non-profit hospitals’ median operating margin fell in fiscal year 2016 as expenses grew, according to preliminary financial data compiled by Moody’s Investors Service.

Care Coordination is All About Relationships – Keep Your Program in House

Care Coordination is All About Relationships – Keep Your Program in House

Posted on July 13, 2017

Effective care coordination results from building connections with patients based on respect and trust. Who knows your patient better than you and your staff? Primary care practices have the unique opportunity to build lifelong relationships with patients. It is through these relationships that small incremental behavior changes are possible.

The 10 Keys to Family Centered Care

The 10 Keys to Family Centered Care

Posted on July 13, 2017

Similar to most service industries, the delivery of health care services includes many people. The focus is on the patient, however managing improvement in health status and encouraging wellness involves family, significant others and other care takers within the extended family structure.

Continuous Survey Readiness – It Takes A Village

Continuous Survey Readiness – It Takes A Village

Posted on July 13, 2017

There are 5,564 registered Hospitals in the U.S. with 897,961 staffed beds (AHA 2015) – and they are all surveyed by someone! Wow! That’s a lot of surveying. So, how are you doing on your surveys?