Care Coordination Fundamentals Self-Paced Certificate Course

Registration link: https://fmjones.wufoo.com/forms/k18jwom201q8zm4/

Course Price:

$249.00

Course Description:

In the 2015 report Policy Agenda for Nurse-Led Care Coordination, published jointly by the American Academy of Nursing and the American Nurses Association, it was noted that “Nurses have been and continue to be pivotal in the development and delivery of innovative care coordination practice models.”

As these innovative models are implemented, primary care health professionals, such as Nurses, primary care clinical staff and alike, must have the knowledge, skills, and abilities to provide effective care coordination.  The development of the knowledge, skills, and abilities must be based on research.

The education in this course is developed based on the “Seven Domains of Care Coordination in the Primary Care Setting” by Kristy Baker, APRN-CNP, a Duke-Johnson & Johnson Nurse Leadership Program Fellow. She developed the list of domains utilizing an extensive literature search to gather evidence of the most important knowledge, skills, and abilities required for a care coordinator to be successful in the primary care setting.

This course is designed to provide health professionals, such as Nurses, primary care clinical staff and alike, to improve care coordination for patients with chronic conditions, behavioral health issues, as well as incorporating health promotion into their practice. 

Course Dates:

Self-Paced – recommended timeline is approximately 16 weeks with access to the course for 12 months

Course Delivery Format:

The course is divided into eight (8) modules. Each module may take up to two (2) weeks. The development of care coordination skills occurs when knowledge and practice are combined. This Care Coordination Fundamentals Self-Paced Certificate Course will put knowledge into practice as participants are immersed with interactive discussion board and optional monthly check-ins with the instructors. The education will be delivered in a virtual environment using a combination of pre-recorded didactic presentations, asynchronous discussion threads, and a virtual meeting space for a live monthly discussion with the instructors.  

Course Outline:

Module 1 – Network Technology and Lean Overview

  • Power of Observation
    • Understanding Current State
    • Validation and buy-in Techniques

Module 2 – Population Health Management

  • Seven Domains of Care Coordination in the Primary Care Setting
    • American Demographics
    • Population Health Model

Module 3 – Comprehensive Assessment and Care Planning

  • Nursing Process
    • Patient Centered Care
    • Motivational Interviewing

Module 4 – Interpersonal Communication

  • Relationships and Trust
    • Team Based Care
    • Personality and Biases

Module 5 – Education and Coaching

  • Learning Theories
    • Learning Readiness
    • Learning Styles
    • Coaching Techniques

Module 6 – Health Insurance and Benefits

  • Medicare Basics
    • Team Based Services
      • Chronic Care Management
      • Behavioral Health Integration
      • Other Care Management services
      • Annual Wellness Visits
      • Advance Care Planning

Module 7 – Community Resources

  • Community resource requirement for CCM and BHI
    • How to identify community resources
    • How to invite community resources into the patient’s care

Module 8 – Research and Evaluation

  • Understanding research
    • How to identify sources
    • Who are your potential partners?

Course Objectives:

At the completion of this course, the participant will be able to:

  1. Understand the basic elements of using a Lean Methodology for process change
  2. Explain the importance trends in the American population
  3. Discuss the population health models across the lifespan
  4. Develop patient centered goals for effective self-management
  5. Understand the elements required for developing long term relationships
  6. Evaluate learning readiness
  7. Identify learning styles
  8. Understand the progression of Medicare benefits
  9. Differentiate between team based, incident to, and provider services
  10. Identify appropriate community resources to incorporate into patients’ plans of care
  11. Analyze research to incorporate into practice

Continuing Education Credit Calculations:

Meets ObjectivesDatesDelivery MethodTime ExpectationsNumber of Contact Hours
Module 1 Objective 1Recorded Lecture30 minutes0.5
Recommend 2 weeks per moduleAsynchronous Discussion & Clinical Practice3 hours1
Module 2 Objectives 2&3Recorded Lecture30 minutes0.5
Recommend 2 weeks per moduleAsynchronous Discussion & Clinical Practice3 hours1
Module 3 Objective 4Recorded Lecture30 minutes0.5
Recommend 2 weeks per moduleAsynchronous Discussion & Clinical Practice3 hours1
Recorded Lecture30 minutes0.5
Module 4 Objective 5Recommend 2 weeks per moduleAsynchronous Discussion & Clinical Practice3 hours1
Recorded Lecture30 minutes0.5
Module 5 Objectives 6&7Recommend 2 weeks per moduleAsynchronous Discussion & Clinical Practice3 hours1
Recorded Lecture30 minutes0.5
Module 6 Objectives 8&9Recommend 2 weeks per moduleAsynchronous Discussion & Clinical Practice3 hours1
Recorded Lecture30 minutes0.5
Module 7 Objective 10Recommend 2 weeks per moduleAsynchronous Discussion & Clinical Practice3 hours1
Recorded Lecture30 minutes0.5
Module 8 Objective 11Recommend 2 weeks per moduleAsynchronous Discussion & Clinical Practice3 hours1
Total12

HealthTech Management Services D/B/A HealthTechS3 is a Provider approved by the California Board of Registered Nursing. Provider Number CEP8769 for 12 contact hours. Participant must complete all course work – no partial credit will be given. A certificate of completion will be provided by HealthTechS3 within 30 days of successful completion of the course.

Lead Instructor:

Faith M Jones, MSN, RN, NEA-BC

Director of Care Coordination and Lean Consulting

Faith began her healthcare career in the US Navy over 30 years ago. She has worked in a variety of roles in clinical practice, education, management, administration, consulting, and healthcare compliance. Her knowledge and experience spans various settings including ambulance, clinics, hospitals, home care, and long term care.  In her leadership roles she has been responsible for operational leadership for all clinical functions including multiple nursing specialties, pharmacy, laboratory, imaging, nutrition, therapies, as well as administrative functions related to quality management, case management, medical staff credentialing, staff education, and corporate compliance. She currently implements care coordination programs focusing on the Medicare population and teaches care coordination concepts nationally. She also holds a Green Belt in Healthcare and is a Certified Lean Instructor.

Refund / Cancellation Policy:

Cancellations received in writing prior to the start of the course will be refunded, less $50.00 administrative expense. Registration fees may be transferred to another individual prior to the start of the educational offering.  Individuals who enroll in an online educational course and who open any module content will not be eligible for refunds.