Care Coordination Staffing Strategies

Presenter: Faith M Jones, MSN, RN, NEA-BC – Director of Care Coordination and Lean Consulting, HealthTechS3
Date & Time: October 29, 2020 at 12pm CT


Each year, CMS is continuing to expand and improve the care coordination models to cover more patients and increase reimbursement.  It is fair to say that care coordination is here to stay!  Staffing in our healthcare setting is always an area of much discussion.   Care coordination is no different.  Who should be a care coordinator, what exactly is the right skill set, how do you cover during long leaves or in times of turnover?  

If you are struggling with some or all of the questions, join us for this webinar to understand the needed skills of a care coordinator and some strategies to ensure your program remains effective and efficient. 


Upon completion of the webinar, the participant will understand:

  1. The knowledge, skills, and abilities required for care coordinators to be successful
  2. How to identify backup solutions for care coordinators
  3. The relationship between the care coordinator, providers, and all staff in the clinic to continue to grow your program

Fun Fact:

Did you know that the New England Hospital for Women and Children, established in 1862, is the first nursing school in the US?