Care Coordination: Stories from the Field

Host: Faith M. Jones, MSN, RN, NEA-BC – Dir. of Care Coordination and Lean Consulting, HTS3
Presenter: Cindy Christenson, MS, RN, CPHQ, CPHRM – Independent Consultant
Date & Time: October 21, 2021 at 12pm CT


AHRQ defines care coordination as “The deliberate organization of patient care activities and the sharing of information among all participants of the health care team to provide safer and more effective care”.   Care Coordination Programs are cost effective, revenue generating AND provide high quality while meeting patients’ needs and preferences.    If you are interested in learning key concepts of patient engagement and goal setting with demonstrated outcomes as we highlight some patient success stories from amazing care coordinators around the county, join us for this webinar.


Upon completion of the webinar, the participant will:

  1. Understand components of a successful Care Coordination Program
  2. Identify the key concepts of patient engagement
  3. Celebrate patient success