Blog Archive

Ten steps for improving patient safety and reducing harm events

Ten steps for improving patient safety and reducing harm events

Posted on September 15, 2017

Everyone has a role in making healthcare safer. Improving safety in your organization requires active engagement by the Governing Board, Senior Leaders, Providers, Managers, Staff and Patients.

Writing your CAH Annual Report – Three Steps for Success

Writing your CAH Annual Report – Three Steps for Success

Posted on August 23, 2017

The Conditions of Participation for Critical Access Hospitals, §485.641 require CAHs to complete an annual evaluation of its program. §485.641(a)(2) states, “The purpose of the evaluation…”.

Dress for Success

Dress for Success

Posted on August 17, 2017

A rule of thumb when preparing to interview is to dress a level or two above the dress code at the organization you are interviewing for. Being poorly dressed makes a bad first impression…

Essential Leadership Competencies: Now and Beyond

Essential Leadership Competencies: Now and Beyond

Posted on August 08, 2017

A recent discussion with a CEO and a prospective CEO provided an opportunity to reflect on the competencies for current leaders and strengths needed for the future.

5 Steps to Improving Productivity

5 Steps to Improving Productivity

Posted on August 04, 2017

U.S. non-profit hospitals’ median operating margin fell in fiscal year 2016 as expenses grew, according to preliminary financial data compiled by Moody’s Investors Service.

The Ever-Changing World of Technology

The Ever-Changing World of Technology

Posted on July 28, 2017

Todays’ technology is almost impossible to keep up with. If you buy the latest laptop today, within 6 months another model will be more advanced than yours! The tech world is ever changing and evolving.

Making a Great First Impression

Making a Great First Impression

Posted on July 28, 2017

You only have 30 seconds to make a great first impression when you interview for a new position, and 30 seconds can feel like a very long time if you’re not prepared. Some people are naturally nervous when meeting new people, especially during an interview.

Suggestions When Updating Your Resume

Suggestions When Updating Your Resume

Posted on July 28, 2017

In over 37 years of healthcare recruiting, I have interviewed thousands of individuals, and reviewed hundreds of thousands of resumes. One of the major signs I look for is if the resumes were updated at the last minute.

Skype Interviews: Do’s and Don’ts

Skype Interviews: Do’s and Don’ts

Posted on July 13, 2017

20 years ago I started visiting Kinko’s to host video teleconference candidate interviews. I typically held two to three interviews per week; the cost was $200 to use the equipment on both ends, and half the time the equipment broke down.

Care Coordination is All About Relationships – Keep Your Program in House

Care Coordination is All About Relationships – Keep Your Program in House

Posted on July 13, 2017

Effective care coordination results from building connections with patients based on respect and trust. Who knows your patient better than you and your staff? Primary care practices have the unique opportunity to build lifelong relationships with patients. It is through these relationships that small incremental behavior changes are possible.