Posted on September 20, 2018
Inherently I am a rule follower. This is sometimes not appreciated or well understood by my peers, organizational leaders or subordinates. Early in my career as a nurse leader, I failed to realize that the majority of nurses I was assigned to lead were not rule followers. It was a shocking realization!
Posted on September 27, 2018
Blind spots are those things that we “should” be able to see, but for some reason we are blocked from seeing them. Blind spots cause us to make bad decisions and sometimes blind spots can be deadly.
While I’m not a surgeon, I’ve spent enough time working in hospitals to know that, for each patient, it doesn’t matter how many successful surgeries you have performed – it matters that you perform a successful surgery for them. If you miss something because you were over-confident or you just couldn’t see it, the results could be fatal.
Posted on October 15, 2015
Creating a Lean culture provides the common language and tools necessary to reframe how we think about problem solving at all levels. We must encourage, train, and expect those closest to the work to implement improvements. View the Recording for this Webinar