Implementing an Effective Quality Assurance/Performance Improvement Program – A Cheerleader’s Guide

Host:  Carolyn St.Charles, RN, BSN, MBA – Chief Regional Clinical Officer, HealthTechS3
Speaker: Armella (Mella) Grainger, MSN, MBA, MT, RN, CNL, HACP – Healthcare Strategies, Inc.
Date & Time: March 6, 2020 at 12pm CT


On September 30, 2019, CMS issued a final rule aimed at reducing the burden on health care providers and suppliers, while continuing to emphasize patient health and safety.  The rule finalizes changes to current CMS requirements, Conditions of Participation (CoPs), and Coverage/Conditions for Certification (CfCs), including a requirement for critical access hospitals to implement a Quality Assurance Performance Improvement (QAPI) by March of 2021.

This webinar will discuss the essential components of a QAPI program and how to implement and sustain a program that involves the whole organization and is focused on reducing harm and improving safety.

Although the new requirement is specific to critical access hospitals, the webinar is applicable to any healthcare organization that is interested in implementing a QAPI program or strengthening their current program.


Upon completion of the webinar participants will be able to identify at least one strategy for:

  • Developing and implementing prioritization strategies; and
  • Implementing and sustaining an organization wide program focused on reducing harm and improving safety.

Interesting Fact:

“Quality” is not a department.

 Source: Improvement Tip from Institute of Health Care Quality, Robert Lloyd, Executive Director of Performance              Improvement at the Institute for Healthcare Improvement