January 26, 2016 – Building Skills for a Lean Culture in Healthcare: Part 1

Date: Tuesday – January 26, 2016
Presenter: Faith M Jones, MSN, RN, NEA-BC

In this ever changing healthcare environment, having skills that engage everyone in the workforce to solve problems and make improvements is essential. Creating a Lean Culture in your organization is the first step.

Never before has it been more essential to tap into the talents and expertise available at all levels of an organization. Executives must create and communicate a vision, managers must mentor and coach staff, staff must be empowered to solve problems and make improvements in real time. Creating a Lean culture provides the common language and tools necessary to reframe how we think about problem solving at all levels. We must encourage, train, and expect those closest to the work to implement improvements.

Faith M Jones, MSN, RN, NEA-BC began her healthcare career in the US Navy over 30 years ago. She has worked in a variety of roles in clinical practice, education, management, administration, consulting, and healthcare compliance. Her knowledge and experience spans various settings including ambulance, clinics, hospitals, home care, and long term care. In her leadership roles she has been responsible for operational leadership for all clinical functions including multiple nursing specialties, pharmacy, laboratory, imaging, nutrition, therapies, as well as administrative functions related to quality management, case management, medical staff credentialing, staff education, and corporate compliance.

She currently holds a certification from the American Nurses Credentialing Center as a Nurse Executive Advanced and certifications as a LEAN reView Instructor and Green Belt in Healthcare from LEAN Healthcare West.

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