Caring for the Patient – Not the Technology

Hosts: Faith M Jones, MSN, RN, NEA-BC & Brad Putnam, CrossTx, Director of Customer Success
Date: July 20, 2017
Time: 12:00 p.m. CT

Effective care coordination requires relationship building with patients, care givers, and community resources. These relationships are fostered through communication. For years healthcare professionals have heard the mantra “if it isn’t documented it wasn’t done”. The introduction of electronic medical records had a goal of enhancing communication. However, studies have shown that the care given to the technology may be detracting from the care given to patients. This may contributes to the burnout that is seen in healthcare professionals. It is time to focus on solutions that empower healthcare professionals to step away from the constant documentation and soloed EMRs and instead, allow them to spend time to really get to know their patients to achieve positive outcomes.

Upon completion of the webinar, participants will be able to:

  • Understand the link between caring, relationship building, and patient engagement with patient outcomes
  • Gain awareness of how healthcare professional burnout related to technology effects the care provided
  • Evaluate technology solutions that are responsive to changes and simplify processes