Relationship-Based Telehealth: Incorporating Telehealth into your Care Coordination Program

Host: Faith M Jones, MSN, RN, NEA-BC, HealthTechS3 Director of Care Coordination
Date: October 11, 2018 at 12 pm CDT

As Medicare and other payers look at expanding telehealth and “virtual visit” technologies, we need to ensure we not only have the technology but we maintain relationships. Care coordination programs are built on relationships and with the added skills and understanding, jumping into the technology world will be embraced by patients.

Join us for this webinar to learn how to use technology for patient and practice efficiencies while maintaining and expanding your relationships.

Objectives: Upon completion of this webinar, participants will understand:

1. The role of the care coordinator in primary care practices.
2. How to leverage the relationship between care coordinators and patients to facilitate the use of telehealth

Interesting Fact:
The 2019 proposed rules for the Physician Fee Schedule include the expansion of technology to include virtual visits and technology-based communications. Using existing resources and personnel such as care coordinators will ease the transition in using these technologies with patients