Understanding Lean and Using a Kaizen Event to Improve Multi-Department Processes

Date: November 21,  2019
Time: 12:00pm CST
Presenters: Faith M Jones, MSN, RN, NEA-BC, Director of Care Coordination and Lean Consulting, HealthTechS3 and Tracy Clarno, PMP, CPHQ, Think Lean Consulting

Summary and Objectives:

More and more healthcare leaders are taking steps to create a workforce of lean thinkers. Lean offers an evidence-based framework for quality improvement. The foundation of lean concentrates on process improvements with the patient in mind. Processes that cross multiple departments can often experience roadblocks when departments are siloed. Join us for this webinar to learn how to use a Kaizen event to break through the silos and improve processes that are multi-departmental.

Upon completion of the webinar, the participant will understand:

      • The basic concepts of Lean
      • The how and why of using Kaizen Events