What’s New in the 2018 Regulations for CCM?: Understanding the Alphabet Soup of Care Management


The Chronic Care Management (CCM) code has been a billable service for primary care practices since January 1, 2015. CMS estimates that nearly 69% of all Medicare beneficiaries would qualify for this service – equaling 35 Million eligible beneficiaries nationwide. They continue to make improvements to the regulations in order to capture as many of these beneficiaries as possible. In 2017, changes were made to the regulations to decrease the administrative burden to implementing a CCM program in your practice. The 2018 regulations continue to expand the program. If you have a CCM program in your practice or if you have not yet begun a chronic care management program, join us for this webinar to gain a greater understanding of how you can provide or expand this service.

Upon completion of the webinar, the participant will understand:

1. The basic requirements to provide chronic care management services
2. The differences between the CCM, Complex CCM, Physician Care Planning, BHI, and CoCM billing codes
3. The transition from CCM only to two new care management billing codes available now to RHCs and FQHCs


Host: Faith M Jones

Began her healthcare career in the US Navy over 30 years ago. She has worked in a variety of roles in clinical practice, education, management, administration, and consulting. Her knowledge and experience spans various settings from ambulatory to inpatient to post-acute.

In her leadership roles she has been responsible for operational leadership for all clinical functions including multiple nursing specialties, pharmacy, laboratory, imaging, nutrition, therapies, as well as administrative functions related to quality management, case management, medical staff credentialing, staff education, and corporate compliance.

She currently implements care coordination programs focusing on the Medicare population and teaches care coordination concepts nationally.